Frequently Asked Questions

Everything you need to know about your RIHOAS shopping experience.

How long does shipping take?

Standard shipping typically takes 7-12 business days to arrive after processing, while express shipping options can reach you within 3-5 business days depending on your location.

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I modify or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can request a cancellation within 2 hours of placement; after that, we may be unable to stop the shipment.

Do you ship internationally?

Yes, RIHOAS ships to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.