Returns & Exchanges

At RIHOAS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unwashed, and unworn condition. Our goal is to ensure your shopping experience is as elegant and seamless as the French-inspired pieces in our collection.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging with all tags attached, ensuring you include the provided packing slip for faster processing.

3

Ship the Items

Print your prepaid shipping label, attach it to the outside of your package, and drop it off at the designated carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or exchange will be processed within 7-10 business days back to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing